How to Securely Email QuickBooks Files: A Comprehensive Step-by-Step Guide
For small business owners who work with accountants or bookkeepers, sharing your QuickBooks company file is a routine but critical task. Whether you're sending data for tax preparation, financial review, or ongoing bookkeeping, knowing how to properly email QuickBooks files is essential for maintaining data integrity and security. This comprehensive guide provides detailed, step-by-step instructions for sharing your QuickBooks data, along with important security considerations and best practices.
Understanding the Security Implications of Emailing QuickBooks Files
The Risks of Email-Based File Sharing
While email remains the most common method for sharing QuickBooks files with accountants, it's important to understand the associated security risks:
Data Interception: Unencrypted email attachments can potentially be intercepted during transmission.
Accidental Disclosure: Files might be sent to incorrect email addresses or forwarded unintentionally.
Storage Security: Files may remain on email servers beyond your control.
Size Limitations: Most email services have attachment size limits (typically 25MB).
Version Compatibility: Ensuring the recipient can open and work with your file format.
Secure Alternatives to Standard Email
For enhanced security, consider these alternatives:
QuickBooks Accountant File Transfer Service: Intuit's encrypted file transfer system
Secure Client Portals: Dedicated portals offered by many accounting firms
Encrypted Cloud Storage: Services like Dropbox, Google Drive, or OneDrive with password protection
FTP/SFTP Servers: For very large files or regular transfers
Physical Media: Encrypted USB drives for highly sensitive data
Best Practices for Secure File Sharing
Always encrypt files with strong passwords before emailing
Send passwords separately via different communication channels
Verify recipient email addresses before sending
Confirm receipt with your accountant
Delete sent files from your email server when possible
Use antivirus software to scan files before sending
Understanding QuickBooks File Types for Sharing
1. QuickBooks Backup Files (.QBB)
Purpose: Complete backup of your company file, compressed for easier sharing.
When to Use:
When your accountant needs the entire company file
For long-term archiving
When migrating to a new computer or version
When file recovery is needed
Limitations:
Can only be restored, not directly opened in QuickBooks
May still be large even after compression
Step-by-Step: Creating a Backup File
Step 1: Prepare Your File
Open QuickBooks Desktop
Ensure all users are logged out
Go to File → Switch to Single-user Mode
Save any pending work
Step 2: Create the Backup
Navigate to File → Back Up Company → Create Local Backup
In the backup dialog, select "Local Backup"
Click "Options" to configure backup settings
Step 3: Configure Backup Options
Location: Choose a secure, easily accessible location (Desktop recommended)- Select "Browse" to choose folder- Create a dedicated folder for QuickBooks backupsNaming Convention: Use clear, descriptive names - Example: "YourBusiness_Backup_2024_MonthEnd.qbb" Additional Options: - ✓ Add the date and time to the file name (recommended) - ✓ Limit the number of backups kept in this folder - ✓ Verify data integrity (crucial for reliable backups)- Select "Complete Verification" for most reliable results
Step 4: Complete the Backup
Click "Next" then "Save it now"
Click "Next" again, then "Save"
Monitor the progress bar; do not interrupt the process
Note the location of your saved .QBB file
Step 5: Prepare for Email
Navigate to the backup file location
Check file size (right-click → Properties)
If file exceeds 25MB, consider compression or alternative sharing methods
2. QuickBooks Portable Company Files (.QBM)
Purpose: Compressed version containing essential financial data without templates, logos, or attachments.
When to Use:
When file size needs to be minimized
For regular sharing with your accountant
When email attachment size is limited
For quick data transfers
Advantages:
Significantly smaller file size
Contains all essential financial data
Quicker to create and transfer
Limitations:
Removes non-financial elements (logos, templates)
Cannot be used for complete backups
Step-by-Step: Creating a Portable Company File
Step 1: Initial Preparation
Open QuickBooks and ensure you're in Single-user Mode
Close any open reports or forms
Save any recent work
Step 2: Create Portable File
Go to File → Create Copy
Select "Portable Company File"
Click "Next"
Step 3: Save Location Selection
Click "Browse" to choose save location
Select Desktop for easy access
Use naming convention:
YourBusiness_Portable_MonthYear.qbmClick "Save"
Step 4: Creation Process
Click "OK" to begin creation
QuickBooks displays progress with detailed status messages:
"Preparing data for portable company file..."
"Creating portable company file..."
"Portable company file created successfully."
Note the exact file size when complete
Step 5: Verification
Navigate to the saved .QBM file
Right-click → Properties to verify size
Consider creating a test restore if this is your first time
3. QuickBooks Accountant's Copy Files (.QBA or .QBX)
Purpose: Specialized file that allows simultaneous work by both business owner and accountant.
When to Use:
When ongoing collaboration is needed
For tax preparation or audit support
During financial review periods
When you need to continue working while accountant reviews data
Key Feature - Dividing Date:
Transactions before this date: Accountant can modify
Transactions after this date: Only you can modify
Prevents conflicts and overwrites
Step-by-Step: Creating an Accountant's Copy
Step 1: Initial Setup
Open your company file in Single-user Mode
Go to File → Accountant's Copy → Client Activities
Select "Save File"
Step 2: File Type Selection
Choose "Accountant's Copy"
Click "Next"
Select "I want to create an Accountant's Copy"
Click "Next"
Step 3: Set Dividing Date
Important: The dividing date should be:- End of a reporting period (month, quarter, year)- Agreed upon with your accountant- Realistic for your accounting schedule
Select an appropriate dividing date
Consider your accountant's needs and your workflow
Click "Next"
Step 4: Save File
Choose save location (Desktop recommended)
Use naming convention:
YourBusiness_AcctCopy_DivDate.qbxClick "Save"
Read and acknowledge the information screen
Click "OK"
Step 5: Post-Creation Notes
QuickBooks creates two files:
.QBX file (for your accountant)
.QBA file (for you to continue working)
Note any restrictions that appear
Save the .QBA file in your regular QuickBooks folder
Emailing QuickBooks Files: Detailed Procedures
Method 1: Standard Email Attachment
For files under 25MB:
Step 1: File Preparation
Create the appropriate file type (as detailed above)
Verify file size is under your email provider's limit
Consider compressing with WinZip or 7-Zip if close to limit
Step 2: Email Composition
Subject: Clear and specific- Example: "QuickBooks File - YourBusiness - Month End - 03/2024"Body Content: - Your name and business name - File type and contents description - Any special instructions - Dividing date (if applicable) - Password (if encrypted) - SEND SEPARATELY- Request for confirmation of receipt
Step 3: Attachment and Security
Click "Attach" in your email client
Select the QuickBooks file
If file is password-protected, send password via:
Text message
Phone call
Secure messaging app
Never include password in same email
Step 4: Send and Follow-up
Double-check recipient email address
Click "Send"
Follow up in 24 hours if no confirmation received
Method 2: Using QuickBooks Accountant's Copy File Transfer Service
Most Secure Method - Uses Intuit's Servers
Step 1: Initiate Transfer
Go to File → Accountant's Copy → Client Activities
Select "Send to Accountant"
Read the information screen and click "Next"
Step 2: Set Dividing Date
Choose appropriate dividing date
Consider your accountant's requirements
Click "Next"
Step 3: Enter Contact Information
Your Information:- Your name- Your email address- Phone number (optional but recommended)Accountant's Information: - Accountant's name - Accountant's email address (VERIFY ACCURACY)- Firm name (optional)
Step 4: Set Security Password
Password Requirements:- Minimum 7 characters- At least one number- At least one uppercase letter- Avoid easily guessable information
Create strong password
Enter in both password fields
Send this password separately to your accountant
Step 5: Optional Message
Add any special instructions
Include preferred contact method
Mention urgency level if applicable
Step 6: Complete Transfer
Click "Send"
Wait for confirmation screen
Note the transfer reference number if provided
Intuit sends download link to your accountant
Step 7: Follow-up
Notify your accountant to expect the email
Provide the password securely
Confirm they received and accessed the file
Handling Large QuickBooks Files
When Files Exceed Email Size Limits
Option 1: File Compression
Tools Needed: WinZip, 7-Zip, or built-in Windows compressionProcess:1. Right-click the QuickBooks file2. Select "Compress" or "Add to archive"3. Choose maximum compression4. Test the compressed file can be extracted
Option 2: Cloud Storage Services
Recommended Services:- Dropbox (up to 2GB free)- Google Drive (15GB free)- OneDrive (5GB free)- WeTransfer (2GB free, no account needed)Procedure: 1. Upload file to chosen service 2. Set appropriate sharing permissions 3. Send share link via email4. Password-protect the share link if available
Option 3: FTP/SFTP Transfer
For Technical Users:1. Use FileZilla or similar FTP client2. Upload to your accountant's FTP server3. Provide credentials securely
Option 4: Physical Media
When Security is Paramount:1. Use encrypted USB drive2. Send via registered/courier service3. Include password separately
Troubleshooting Common File Sharing Issues
Problem: File Too Large After Compression
Solutions:
Create Portable Company File instead of Backup
Use QuickBooks Condense Data utility to reduce file size
Split data by date range into multiple files
Use Intuit's transfer service for Accountant's Copies
Problem: Accountant Cannot Open File
Solutions:
Verify QuickBooks version compatibility
Ensure correct file type was sent
Check file wasn't corrupted during transfer
Confirm password was provided correctly
Problem: Email Server Blocks Attachment
Solutions:
Rename file extension to .txt and instruct recipient to rename
Use cloud storage link instead
Try different email provider
Use Intuit's transfer service
Problem: Security Concerns
Solutions:
Implement file encryption
Use secure transfer methods
Establish clear file sharing protocols
Consider secure client portal
Best Practices for Ongoing File Sharing
Establish a File Sharing Protocol
Schedule Regular Transfers: Set consistent dates for file sharing
Standardize File Naming: Use consistent naming conventions
Maintain Transfer Log: Track what was sent and when
Verify Data Integrity: Confirm files open correctly after transfer
Version Control Management
Clear Versioning System: Use dates or version numbers in file names
Archive Old Files: Maintain organized archive of shared files
Document Changes: Note significant modifications between versions
Communication Protocol
Pre-Transfer Notification: Alert accountant before sending large files
Confirmation Requirement: Always require receipt confirmation
Issue Escalation: Define steps if problems occur
Frequently Asked Questions (Expanded)
Q: How do I send invoices or forms via email directly from QuickBooks?
A: QuickBooks has built-in email functionality for forms:
Enable Email: Set up email in QuickBooks Preferences
Send Individual Forms: Open the form, click "Email" button
Batch Email: Use "Batch Send" for multiple forms
Customize Templates: Modify email templates in Preferences
Security: Always verify recipient email addresses before sending
Q: How do I email customer statements from QuickBooks?
A: Detailed process for emailing statements:
Prepare Statements: Customers → Create Statements
Select Customers: Choose specific customers or ranges
Email Option: Select "Email" delivery method
Customize Message: Edit subject and body as needed
Preview: Always preview before sending
Send: Click "Send" – QuickBooks processes each individually
Q: What are my options for sharing very large QuickBooks files?
A: Comprehensive options for large files:
1. QuickBooks Accountant's Copy File Transfer Service
Maximum security through Intuit's servers
No practical file size limit
Built into QuickBooks Desktop
2. FTP/SFTP Server
Ideal for very large files or regular transfers
Requires technical setup
High security with proper configuration
3. Cloud Storage Services
Dropbox Business (unlimited storage options)
Google Workspace (flexible storage plans)
OneDrive for Business (integrated with Microsoft 365)
4. Physical Media with Encryption
Encrypted external hard drives
Password-protected USB drives
Delivered via secure courier
5. File Compression and Splitting
Advanced compression tools
Split large files into segments
Reassemble at destination
Q: How do I ensure version compatibility when sharing files?
A: Version management strategy:
Coordinate Versions: Align your QuickBooks version with your accountant's
Backup Files: Always send backup (.QBB) files for best compatibility
Test Openings: If possible, test files in different versions
Update Schedule: Coordinate software update schedules
Q: What security measures should I take when emailing financial data?
A: Comprehensive security protocol:
Encryption: Always encrypt files before sending
Password Protection: Use strong, unique passwords
Separate Transmission: Send passwords via different channel
Verification: Confirm recipient identity before sending
Audit Trail: Maintain records of what was sent to whom
Data Minimization: Only send necessary data
Q: How often should I send files to my accountant?
A: Recommended frequency based on business needs:
Monthly: For ongoing bookkeeping services
Quarterly: For tax estimation and planning
Annually: For tax return preparation only
As Needed: For specific consultations or reviews
Advanced Topics
Automating File Transfers
Scheduled Backups: Configure automatic backup creation
Scripting: Use batch files for routine compression and transfer
Integration: Connect QuickBooks to cloud storage APIs
Workflow Automation: Tools like Zapier for automated processes
Regulatory Compliance Considerations
Data Privacy Laws: Understand GDPR, CCPA, or other applicable regulations
Record Retention: Know required retention periods for shared files
Audit Requirements: Maintain transfer logs for compliance
Industry Standards: Follow industry-specific data handling guidelines
Training Team Members
Standard Operating Procedures: Document file sharing processes
Security Training: Educate staff on data protection
Verification Checklists: Create checklists for error prevention
Emergency Protocols: Plan for data breach responses
When to Seek Professional Assistance
Contact +1.888.381.4670 for expert help when:
Complex File Issues: Corrupted files or compatibility problems
Security Concerns: Need guidance on data protection
Automation Needs: Want to streamline regular file transfers
Training Requirements: Staff needs guidance on proper procedures
Compliance Questions: Regulatory or industry-specific concerns
Our Services Include:
Secure file transfer setup and configuration
QuickBooks version compatibility guidance
Data security and encryption implementation
Automated backup and transfer systems
Staff training on file sharing best practices
Conclusion
Emailing QuickBooks files requires careful attention to security, file type selection, and transmission methods. By following the detailed procedures outlined in this guide, you can ensure that your financial data reaches your accountant securely and intact. Remember that the method you choose should balance convenience with security, always erring on the side of data protection when possible.
For personalized assistance with QuickBooks file sharing or any other QuickBooks challenges, our team of certified professionals is available to help. Contact us at +1.888.381.4670 for expert guidance and support tailored to your specific business needs.

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