Know What to Do When QuickBooks Hosting Mode Is Off
QuickBooks Desktop’s multi-user mode depends on a feature called Hosting Mode, which allows the server computer to share the company file with other workstations. If Hosting Mode is turned off—intentionally or accidentally—users will encounter errors like:
“QuickBooks is unable to open the company file in multi-user mode.”“Error H202, H505, or 6000 series.”
This guide explains how Hosting Mode works, why it matters, and how to turn it back on safely and correctly.
๐งญ What Is Hosting Mode in QuickBooks?
Hosting Mode enables the QuickBooks Database Server Manager to manage access to the company file across multiple users. It should be enabled only on the server that stores the company file—not on individual workstations.
⚠️ What Happens When Hosting Mode Is Off?
- Workstations cannot access the company file in multi-user mode
- QuickBooks may default to single-user mode
- You may receive network errors or file locking issues
- The server won’t manage file access, risking data conflicts
⚙️ How to Check and Enable Hosting Mode
✅ Step 1: Verify Hosting Status
- Open QuickBooks Desktop on each computer.
- Go to File > Utilities.
- If you see Host Multi-User Access, hosting is OFF on that computer.
- If you see Stop Hosting Multi-User Access, hosting is ON.
๐ก Pro Tip: Only the server should have hosting turned ON. All other workstations must have it OFF.
๐ Step 2: Enable Hosting on the Server
- Open QuickBooks Desktop on the server.
- Go to File > Utilities > Host Multi-User Access.
- Confirm the prompt to enable hosting.
- Restart QuickBooks and verify that multi-user mode is working.
๐งฐ Step 3: Disable Hosting on Workstations
- Open QuickBooks on each workstation.
- Go to File > Utilities.
- If you see Stop Hosting Multi-User Access, click it to disable hosting.
- Restart QuickBooks.
๐ Step 4: Restart QuickBooks Database Server Manager
- Download and install the latest QuickBooks Tool Hub.
- Open Tool Hub and go to the Network Issues tab.
- Click QuickBooks Database Server Manager.
- Scan the folder containing your company file.
- Restart the server and try accessing the file again.
๐งช Advanced Tips
- Ensure all users have Full Control permissions on the company file folder
- Use static IP addresses for server and workstations to reduce network conflicts
- Avoid storing company files on cloud-synced folders (e.g., OneDrive, Dropbox)
- Keep QuickBooks and Windows updated to the latest versions
- Run QuickBooks File Doctor if multi-user mode still fails
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