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Tuesday, October 21, 2025

QuickBooks Auto Data Recovery

QuickBooks Auto Data Recovery: How to Restore Lost or Corrupted Data

Data loss in QuickBooks can be devastating. Whether due to file corruption, power outages, or system crashes, losing financial records threatens business continuity. Fortunately, QuickBooks includes a built-in safety net: Auto Data Recovery (ADR).

This feature, available in QuickBooks Pro, Premier, and Enterprise for Windows, automatically creates backup copies of your company file and transaction logs. When your primary file becomes damaged, ADR can be your fastest path to recovery. This guide will explain how ADR works and provide step-by-step instructions for using it effectively.

Description

Lost QuickBooks data? Learn how to use the built-in Auto Data Recovery (ADR) feature to restore your company file and recover transactions from corrupted or damaged files.

Understanding QuickBooks Auto Data Recovery

ADR operates silently in the background, maintaining two key components:

  1. Company File Backup ([YourFileName].QBW.ADR): A duplicate of your company file.

  2. Transaction Log Backup ([YourFileName].TLG.ADR): A record of recent transactions.

These files are stored in a QuickBooksAutoDataRecovery folder, typically located in the same directory as your original company file. ADR uses these components to recover data in two ways:

  • Method 1: Restores all transactions using the original transaction log (.TLG) and the ADR company file (.QBW.ADR).

  • Method 2: Restores all but the last few hours of transactions using both the ADR company file and the ADR transaction log (.TLG.ADR).

⚠️ Important Limitations:

  • ADR is not available in QuickBooks Accountant editions.

  • The feature has a file size limit of 1.5 GB. Larger files will not generate ADR backups.

  • Always update QuickBooks to the latest release to ensure ADR functions correctly.


Pre-Recovery Checklist

Before proceeding, take these essential steps:

  1. Locate Your Files: Find your company file and the QuickBooksAutoDataRecovery folder. You can press F2 while in QuickBooks to see your file's location under "File Information."

  2. Show File Extensions: Ensure Windows is configured to show file extensions:

    • Open File Explorer, go to the View tab, and check "File name extensions."

  3. Create a Workspace: Make a new folder on your desktop named "QB_Recovery_Test" to work in without affecting your original files.

Method 1: Full Recovery with Original Transaction Log

Use this method first, as it can recover the most recent data, including transactions made just before the corruption occurred.

Step 1: Gather Necessary Files

  1. Navigate to your company file's folder.

  2. Copy the following files to your "QB_Recovery_Test" folder:

    • The original .TLG file (e.g., MyCompany.QBW.TLG)

    • The .QBW.ADR file from the QuickBooksAutoDataRecovery folder

Step 2: Prepare the Files

  1. In your "QB_Recovery_Test" folder, right-click the .QBW.ADR file and select Rename.

  2. Remove the .ADR extension so it becomes just .QBW (e.g., change MyCompany.QBW.ADR to MyCompany.QBW).

Step 3: Test the Recovered File

  1. Open QuickBooks.

  2. Go to File > Open or Restore Company.

  3. Navigate to your "QB_Recovery_Test" folder and open the .QBW file you just renamed.

  4. Verify Data Integrity: Go to File > Utilities > Verify Data. If no errors are found, proceed.

  5. Check several transactions and registers to ensure your data is complete.

Step 4: Implement the Recovery
If the file opens without errors and your data appears intact:

  1. Move your original, corrupted company file to a backup location (e.g., create an "Old_Corrupted_Files" folder).

  2. Move the successfully tested file from "QB_Recovery_Test" to your original company file folder.

  3. Open the file from its proper location to confirm everything works.

Method 2: Partial Recovery Using ADR Files Only

Use this method if Method 1 fails or if your original .TLG file is missing or corrupted. This will recover your data but may lose recent transactions (typically the last few hours).

Step 1: Gather ADR Files

  1. Navigate to the QuickBooksAutoDataRecovery folder.

  2. Copy both the .QBW.ADR and .TLG.ADR files to your "QB_Recovery_Test" folder.

Step 2: Prepare the Files

  1. Rename both files by removing the .ADR extension:

    • MyCompany.QBW.ADR → MyCompany.QBW

    • MyCompany.QBW.TLG.ADR → MyCompany.QBW.TLG

Step 3: Test and Implement

  1. Follow the same testing procedure as Method 1 (open in QuickBooks, verify data, check transactions).

  2. If successful, replace your corrupted file as described in Method 1.


Troubleshooting Common ADR Issues

Problem: I can't find the ADR files.

  • Solution: The ADR folder might be hidden, or the feature may be disabled. Ensure "Show hidden files, folders, and drives" is enabled in Windows Folder Options. The folder is typically located in the same directory as your company file.

Problem: The recovered file has errors when verifying data.

  • Solution: Run the Rebuild Data utility (File > Utilities > Rebuild Data). This can fix many internal data issues. Always back up when prompted.

Problem: ADR files are missing or don't exist.

  • Solution: If ADR isn't available, your best option is to restore from a manual backup (.QBB file). This highlights the importance of maintaining regular, verified backups outside of the ADR system.

Frequently Asked Questions (FAQ)

Q: What's the difference between ADR and a manual backup?
A: ADR is an automatic, continuous process that maintains recent copies of your file. A manual backup (.QBB) is a point-in-time snapshot you create. ADR is for quick recovery from corruption; manual backups are for comprehensive disaster recovery.

Q: How recent is the data in ADR files?
A: ADR updates frequently, but the exact timing varies. Method 1 can recover data up to the moment of corruption. Method 2 might lose the last few hours of transactions.

Q: Can I rely solely on ADR for data protection?
A: Absolutely not. ADR is a first aid measure, not a complete backup strategy. It can fail if the entire folder corrupts or if files exceed the size limit. Always maintain a separate, regular backup routine.

Q: The recovered file is missing recent transactions. What can I do?
A: If you've lost transactions, check if you have a recent portable company file (.QBM) or manual backup (.QBB) that's more current. As a last resort, you may need to re-enter the missing transactions manually.

Final Recommendation

QuickBooks Auto Data Recovery is a valuable tool for addressing sudden file corruption. Method 1 should be your first attempt, as it offers the most complete recovery. If ADR fails or isn't available, your next step should be to restore from a recent manual backup.

The key takeaway is that while ADR is useful, it is not a substitute for a disciplined backup strategy. Regular, verified backups to a separate location (external drive or cloud storage) remain the only reliable way to ensure your financial data is permanently secure.

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