๐ ️ QuickBooks Web Connector Error QBWC1085 – Fix Like a Pro
QuickBooks Web Connector (QBWC) is a Windows application that enables data exchange between QuickBooks Desktop and web-based services. While it’s a powerful integration tool, users sometimes encounter the QBWC1085 error, which typically appears during startup or when launching QuickBooks.
Let’s break down what this error means, why it occurs, and how to fix it swiftly and professionally.
๐จ What Is QuickBooks Error QBWC1085?
This error usually appears with one of the following messages:
- “QBWC1085: QuickBooks was unable to write to the log file. QuickBooks will open without writing to log file.”
- “QBWC1085: There was a problem with the log file. QuickBooks Web Connector will continue without the log file.”
- “Exception TypeError: Unknown name”
These messages indicate that the Web Connector log file (QWCLOG.TXT) is either corrupted, inaccessible, or missing.
๐ Common Causes of QBWC1085
- Damaged or corrupted
QWCLOG.TXTfile - Missing log file or incorrect file path
- Web Connector trying to access a third-party service that’s no longer active
- Improper installation or configuration of QuickBooks Web Connector
- Windows startup loading Web Connector unnecessarily
✅ Step-by-Step Guide to Fix QBWC1085
Step 1: Close QuickBooks and Web Connector
- Exit QuickBooks Desktop completely
- Right-click the Web Connector icon in the system tray and choose Exit
Step 2: Delete or Rename the Log File
- Navigate to:C:\ProgramData\Intuit\QBWebConnector\log\QWCLOG.TXT
- Right-click the file and choose Rename
- Rename it to something like
QWCLOG_OLD.TXT - Restart your computer
This forces Web Connector to create a fresh log file on next launch.
Step 3: Remove Web Connector from Startup (Optional)
If you don’t use any third-party apps with QuickBooks:
- Press Windows + R, type
shell:startup, and press Enter - Delete the QuickBooks Web Connector shortcut from the Startup folder
This prevents the error from appearing every time you boot your system.
Step 4: Reinstall Web Connector (If Needed)
If the error persists:
- Uninstall Web Connector from Control Panel > Programs
- Download the latest version from Intuit’s Developer Portal
- Reinstall and configure it properly
Step 5: Check Third-Party App Connections
If you use apps that sync with QuickBooks:
- Open Web Connector
- Review the list of connected apps
- Remove any outdated or inactive services
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