Guided Steps to Fix QuickBooks Error 2277
Resolve Intuit Data Protect Backup Failures with Confidence
QuickBooks Error 2277 typically appears when Intuit Data Protect (IDP) fails to back up your company file due to firewall or connectivity issues. This error can disrupt your backup routine and put your accounting data at risk. Fortunately, you can resolve it manually using the expert steps outlined below.
⚠️ What Is QuickBooks Error 2277?
You may encounter the message:
“Intuit Data Protect Backup Failed: Firewall or connection issue.”
This usually occurs while backing up your QuickBooks company file using IDP. The error stems from blocked ports, browser cache issues, or security software interference.
🛠️ Expert Solutions to Fix Error 2277
✅ Solution 1: Run the Intuit Data Protect Diagnostic Tool
- Right-click the IDP icon in the Windows System Tray.
- Click About Intuit Data Protect.
- Press Ctrl + F2 to launch the Diagnostic Tool.
- Click Run Diagnostics to detect firewall or third-party software issues.
- If problems are found, reconfigure your security software to allow these files:
IntuitDataProtect.exeIbuEnghost.exeQBIDPServices.exe
(Located in:C:\Program Files (x86)\Common Files\Intuit\Data Protect\)
✅ Solution 2: Add Windows Firewall Ports
- Open Control Panel > System and Security > Windows Firewall > Advanced Settings.
- Create new Inbound Rules for:
- Port 80 (Incoming)
- Ports 443 and 16841 (Outgoing)
- Repeat the same steps for Outbound Rules.
✅ Solution 3: Clear Internet Explorer Cache and SSL State
- Open Internet Explorer and go to Tools > Internet Options.
- Under General > Browsing History, click Delete.
- Check all boxes except “Preserve Favorites.”
- Go to Content > Clear SSL State, then click OK.
✅ Solution 4: Add Intuit Sites as Trusted
- In Internet Explorer, go to Tools > Internet Options > Security.
- Uncheck Enable Protected Mode.
- Select Trusted Sites > Sites.
- Uncheck Require server verification and add:
*.backup.com*.intuit.com*.intuit.net
- Under Privacy > Sites, add:
*.quickbooks.com*.intuit.com
(Click Allow for each)
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